PRIVACY POLICY

Last updated: 27/11/2025
This Privacy Policy applies to all software products, integrations, automations, and Shopify applications developed and operated by ARMONIKA DIJITAL REKLAM VE BILISIM LIMITED SIRKETI.
(App-specific permissions may vary and are transparently shown during installation.)

1. Data Controller Information

Company Name:
ARMONIKA DIJITAL REKLAM VE BILISIM LIMITED SIRKETI

Registered Address:
KARTALTEPE MAHALLESİ SÜVARI CADDESİ, NO: 10 TORKAM E5 D1 BLOK IÇ KAPI NO: 26,
ISTANBUL, 34295, TURKEY

Mersis No: 0080092534200001
Trade Registry No: 293525-5
Phone: +90 850 305 8964
Email: info@armonikadijital.com.tr
Website: www.armonikadijital.com.tr

2. Scope of This Policy

This Privacy Policy applies to:

  • All custom-developed Shopify apps

  • All SaaS products

  • All integration and automation systems

  • All webhooks, APIs, connectors, extensions

  • All backend/ETL services

  • All cloud-hosted dashboards or reporting tools

This policy is universal and does not require listing app names. Each app may request different permissions, and these permissions are always shown and approved by the merchant during installation.

3. Information We Collect

Depending on the product or integration you install, the following data may be collected:

3.1 Information From Shopify or Other Platforms

  • Store details (store name, domain, owner email, plan)

  • Product, variant, price, inventory and collection data

  • Order and fulfillment data

  • Customer information (name, email, phone, addresses – only if required for the app’s features)

  • Script tags, theme assets, metafields

  • Checkout and cart events

  • Webhooks related to orders, inventory, customers or store updates

  • Technical logs and diagnostic data for debugging

3.2 Information You Provide

  • Settings or preferences saved inside the app

  • Support messages and help desk communication

  • Optional configuration data for integrations or automation processes

3.3 Automatically Collected Technical Data

  • IP address

  • Browser/device information

  • Error logs

  • API call metrics

  • Background task logs

We always request only the minimum data required for the proper functioning of each system.

4. How We Use the Information

We use collected data for the following purposes:

  • Operating the software or integration service

  • Synchronizing data with Shopify, Amazon, Google, Meta or other APIs (depending on usage)

  • Improving system performance and reliability

  • Providing technical support

  • Debugging and resolving errors

  • Fraud detection and security

  • Compliance with legal requirements

  • Anonymous, non-identifiable analytics

We do not use your data for advertising or remarketing unless explicitly required by the app and clearly shown during installation.

5. Third-Party Service Providers

We may securely process or store data using the following providers:

  • Amazon Web Services (AWS)

  • Shopify (platform provider)

  • Google Cloud Services

  • Meta (Facebook/Instagram Business API)

These third parties provide hosting, API communication, logging, analytics, secure storage or integration capabilities.

All providers comply with global data protection regulations, including GDPR and industry-standard security certifications (such as ISO/IEC 27001).

We do not sell, rent, trade, or otherwise monetize any personal data.

6. Data Retention & Deletion

  • When a user uninstalls any of our Shopify apps or integrations,
    all associated personal data is automatically deleted within 48 hours.

  • When Shopify sends a Customer Data Erasure Request, we delete all required information immediately.

  • Users may request complete deletion of all data at any time by contacting us at:
    info@armonikadijital.com.tr

  • Logs used solely for debugging are periodically purged.

7. Data Security

We apply strict security measures, including:

  • TLS/HTTPS encrypted data transfer

  • Encrypted storage (AES-256 as applicable)

  • Role-based restricted access

  • Server security hardening

  • Firewall and network protections

  • Automated alerting and anomaly detection

  • Regular patching of systems

  • Monitoring for unauthorized access attempts

Although we take all industry-standard precautions, no digital platform can guarantee absolute security.

8. User Rights (GDPR Compliance)

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your stored data

  • Right to correction: Fix inaccurate or outdated data

  • Right to deletion: Request full deletion

  • Right to restrict processing

  • Right to withdraw consent

  • Right to lodge a complaint with local data authorities

Requests can be submitted via email:
info@armonikadijital.com.tr

9. Data Processing Transparency for Shopify Apps

  • Each app may require different permissions (read/write access to orders, products, inventory, customers, etc.).

  • These permissions are always displayed to the merchant during installation.

  • The app will only operate within those approved scopes.

  • We comply with the Shopify API License and Terms of Use.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on:

www.armonikadijital.com.tr/privacy-policy

Continued usage of our services after updates constitutes acceptance of the revised policy.

11. Contact

For all privacy, data protection or legal inquiries:

ARMONIKA DIJITAL REKLAM VE BILISIM LIMITED SIRKETI
Email: info@armonikadijital.com.tr
Phone: +90 850 305 8964